Accor Hotels appoints WCS Group
WCS Group, the water treatment division of Marlowe plc’s Critical Services Group, has been awarded a contract to deliver water hygiene, treatment, Legionella Control, remedial major plumbing works, system control and training for 128 sites across the UK.
WCS Group will provide all Accor Site, Operations and Engineering staff with access to its customer portal for easy and joined-up data collection and improved decision-making around asset condition and performance of heating and cooling systems and water hygiene.
Didier Louis (Accor Technical Services Manager UK & Ireland) said “Accor Group has always believed in big welcomes and an exceptional leisure experience. Now, we are driving standards of safety, transparency and operational control to new levels. We’re delighted to work directly with WCS Group.”
Chris Martin (WCS Group Sales & Strategy Director) said “Accor is a great fit for us. We already handle over 700 separate hotel sites for major operators including Conrad, Double Tree, Hilton, Marriott, Millennium and Travelodge for example. This is a major win and testimony to the knowledge, experience and commitment to control standards and our track record in the buildings management and leisure sectors. We look forward to working with Accor’s engineers and internal team to increase system transparency and maintain highest standards of water hygiene and safety for guests and staff across the UK”.
Chris is Marketing Director for WCS Group and Critical Services Marketing Director for parent Marlowe plc. He is responsible for branding, sales support, lead generation, channel marketing, website and digital marketing, customer relationship communication and engagement as well as major bid and key customer comms.