Hard water can lead to scale buildup, reducing efficiency and increasing maintenance costs in industrial water systems. Water softeners play a crucial role in removing hardness minerals like calcium and magnesium, protecting equipment, improving water quality, and ensuring compliance with industry regulations.
WCS Water & Air part of WCS Group provides advanced water softening solutions tailored to various industries, helping businesses maintain efficient and compliant water systems.
Water softeners are specialised filtration systems designed to remove hardness-causing minerals like calcium and magnesium from water. These minerals can lead to scale buildup, reducing system efficiency and increasing maintenance costs.
By using ion exchange technology, water softeners replace hardness minerals with sodium or potassium ions, ensuring better water quality, enhanced system performance, and prolonged equipment lifespan.
WCS Water & Air part of WCS Group provides reliable water softening solutions to help businesses optimise water treatment and maintain compliance with industry standards.

Water softeners offer numerous benefits for industrial water treatment, helping businesses maintain efficiency, reduce costs, and ensure compliance.
Reduces mineral deposits in pipes, boilers, and cooling systems, enhancing system performance.
Helps maintain optimal heat exchange and water flow, reducing energy consumption.
Protects critical water treatment and heating equipment from premature wear and failure.
Minimises the need for frequent cleaning, repairs, and unplanned downtime.
Provides softened water that improves operational processes in industries like manufacturing, healthcare, and food production.
Helps businesses meet industry standards for water treatment and system safety.
Certain models help reduce wastewater and salt consumption for sustainable operation.
Areas where a water softener is found to be beneficial are industries where large volumes of hot water are used such as the food and beverage industry, Laundry Industry, industrial manufacturing.
In some circumstances, industries that use large volumes of water will use a borehole water supply as this has a financial saving but can also be found to have high mineral content which needs to be treated.
Hard water can have a negative effect on essential equipment used for cooling systems used in areas like data centres, scale on heat exchanger surfaces means reduced heat transfer efficiency which will require more cooling to reduce the temperature of water, this may result in additional power consumption which can have a knock on effect to carbon emission targets.
The building services industry will use water softeners to increase the energy efficiency and longevity of heating and hot-water services in commercial buildings, just 1.6 mm of scale can lead to a 12% loss in heating efficiency. With fuel efficiency and carbon reduction top of the agenda, building-services consultants and contractors should consider the positive contribution effective water-treatment technology can make.
The specific water requirements for the intended application of the water softener need to be defined, along with the mineral content of the incoming water supply, whether it is mains water, borehole water, or recovered water.
Sizing an appropriate system is very much dependent on flow rates, system size, and the end product requirement.
For the installation, local water authority requirements have to be taken into consideration, and sufficient precautions to eliminate the build-up of legionella bacteria. There may also be a requirement for the water softener to be Water Regulations Advisory Scheme (WRAS) approved which is an independent UK certification body for plumbing products and materials, helping businesses and consumers choose compliant products that keep water safe.
Water softeners used in a residential building should follow the DWI’s requirements on sodium levels and this should not exceed 200 mg/l (0.2g).
WCS Water & Air part of WCS Group provides high-performance, reliable, and compliant water softening solutions tailored to various industries.
Custom solutions for manufacturing, healthcare, and more.
Reduces scale buildup, boosts efficiency, and extends equipment life.
Ensures compliance with industry regulations.
Eco-friendly options for sustainable water treatment.
Expert support & maintenance for long-term performance.
Maintenance of a water softener is quite simple; the core task is to maintain the right level of salt in the brine tank, and test the outlet water quality regularly to ensure the unit is supplying soft water. When the water softener is installed and commissioned the frequency of the regenerations will be set either as a timed event or by a water meter controlled initiation, so there is no need for operator interaction with the regeneration of the water softener.
An annual service of the control valve is recommended by most manufacturers to ensure internal components are not damaged and working correctly. The annual service can also include a disinfection of the resin beds to comply with any L8 ACOP requirements.
We have a experienced team of nationwide service engineers, with a dedicated support team to assist with scheduling, our maintenance contracts can be tailored to meet any specific requirement and not only covers our own brand of Water Purification Equipment but other manufacturers too, our tailored solutions ensure your systems are operating efficiently, reliably, and in compliance with your requirements.
We provide high-quality water softeners from trusted brands such as Fleck and Clack, delivering reliable performance and long-term efficiency. Where required, we can also supply WRAS-approved units to ensure full compliance with the Water Supply Regulations. In addition, we offer expert maintenance and servicing for water softeners from all major manufacturers, helping to keep your systems efficient, compliant, and running smoothly.
