Dean begun working in the water treatment industry as a Service Engineer looking after 120 cooling towers in Sydney almost 20 years ago. He became Technical Sales Manager before returning to the UK in 2009 when he joined WCS Group initially working in the Yorkshire region on multi-site contracts for FM customers. Today, he combines technical knowledge and enthusiasm for customers’ on-going business and KPI objectives, with excellent customer service. He liaises with large and small FM and Engineering and Real Estate companies and ensures they get what they need, when they need, to ‘best in class’ reliably – first time. Experience includes Ministry of Justice, BAE, HMP Prisons, Marriott, Asda, Royal Mail, NG Bailey, Honeywell, AMEY and many other FMs.